On-site/Hybrid Meetings
On-site interpreting still depends on physical cables: Sight-Terp Assist needs a direct feed from the Bosch console, while you keep monitoring the floor through your usual headphones.
Option 1 — 3.5mm console headphone output with KYXAIN MOMIX CAB
Connection Steps:
- Connect one end of the UGREEN audio cable to your interpreting console's headphone port
- Connect the other end to the 6.35mm Audio Jack Adapter
- Plug the adapter into the KYXAIN MOMIX CAB's 6.35mm input
- Connect the MOMIX CAB to your Mac or PC using the USB-C to USB-C cable
- Keep your headphones plugged into the console to monitor the floor while KMOMIX CAB monitors the same feed
- In Sight-Terp Assist, refresh the device list and select "KYXAIN MOMIX CAB" as the audio source
Why KYXAIN MOMIX CAB?
- Designed for live streaming and low-latency digital audio
- USB-powered and optimized for mobile devices
- Provides headphone monitoring with volume buttons and signal indicators
- Mixes mono feeds into stereo without draining your headphones
Option 2 — 6.5mm console input serviced by an external USB sound card
Required Equipment:
The headphone connection for floor monitoring stays on the Bosch desk while the USB sound card taps the input.
Connection Steps:
- Plug the Amazon Basics adapter into the 6.5mm floor input of the Bosch console
- Insert the UGREEN male-to-male cable into the adapter
- Connect the opposite 3.5mm end of the cable to the input jack of the USB sound card
- Plug the USB end of the sound card into your Mac or PC (Type-C or USB-A depending on the adapter)
- Continue monitoring the floor by keeping your headphones connected directly to the console
- In Sight-Terp Assist, refresh the device list and select the new USB sound card as the audio source
Tablet & Phone Notes
Tablet/Phone Connection Steps:
- Connect the 6.35mm adapter to the Bosch 6.5mm input and run the UGREEN cable to the sound card
- Plug the Lightning or Type-C end of the sound card into your tablet or phone
- Keep the console's headphone monitoring chain untouched for the floor feed
- Open Sight-Terp Assist and pick the same USB sound card as the input source
Remote Meetings
Remote interpreting relies on capturing system audio and feeding it into Sight-Terp Assist via VB-Cable plus a hardware splitter path; the old Sight-Terp Audio Driver instructions are no longer published.
Note: Install
VB-Cable on macOS and Windows to create a virtual audio input, then pair it with the TRS-splitter + USB adapter described below.
macOS VB-Cable routing
Configure system audio capture:
- Download VB-Cable, run the installer, and approve any macOS security prompts.
- Open Audio MIDI Setup, create a Multi-Output Device that includes your built-in speakers and VB-Cable, and set it as the default output.
- Set VB-Cable as the input source for Sight-Terp Assist (refresh the device list if needed).
- Use your conferencing software output device to stream through the Multi-Output Device so VB-Cable sees the system audio.
Windows VB-Cable routing
Configure system audio capture:
- Download VB-Cable, run the installer as administrator, and reboot if prompted.
- Open Settings > System > Sound > Sound Control Panel, set VB-Cable as the default playback device, and ensure your headset is still available for monitoring.
- Set VB-Cable as the input device in Sight-Terp Assist refreshing the device list after changes.
- Optionally route conference audio through VB-Cable + a repeater app if you need to send it back to your headphones.
Hardware capture path
TRS splitter + USB adapter:
- Plug the male jack of a TRS splitter into your computer's speaker output port.
- Plug your headphone jack into one of the TRS splitter's female ports so you can continue monitoring.
- Connect the other female port to a TRS audio cable.
- Plug the other end of the TRS audio cable into the microphone port of a USB adapter.
- Insert the USB adapter back into your computer's USB port.
- In the Sight-Terp choose the USB adapter as the audio input source (refresh your device list if needed).
- Check that your headphones and microphone still work correctly in your video conferencing software.
Troubleshooting
Common Issues and Solutions
No Audio Detected
- Check all cable connections are secure
- Verify audio source is selected correctly in Sight-Terp Assist
- Test audio output from your interpreting console
- Try refreshing the device list in Sight-Terp Assist
Low Volume After Connection
- This is normal - audio signal is split into two channels
- Turn up volume on your console
- Ask technician to increase volume from stage audio mixer
- Remind speakers to speak closer to microphones
Audio Quality Issues
- Check for loose connections
- Try different audio cables
- Ensure proper grounding (especially with JOYO mixer)
- Check for interference from other devices
Software Issues
- Restart Sight-Terp Assist
- Refresh the webpage if using browser version
- Reboot your device
- Check system audio permissions
- Update audio drivers
Still having issues? If problems persist after trying these solutions, please contact our support team. We're ready to provide one-on-one assistance.
Adapted from this guide.
